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Admin approval required when logging in
Admin approval required when logging in
Hannah Goode avatar
Written by Hannah Goode
Updated over 2 weeks ago

Robin makes logging in easy with Single Sign-On (SSO) via Google or Microsoft accounts. However, sometimes your organisation's IT settings might block this, asking for admin approval before you can continue.

Google

Microsoft

How to fix it

The quickest way to resolve this is to check in with your IT team. Let them know you need access to Robin, and they can approve the SSO login by adjusting their settings.

A quick workaround

While your IT team sorts this out, you can still log in using a personal Google (Gmail) or Microsoft account. This will allow you to log in to Robin while your IT team works on resolving the issue.

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